Performance Calendar
E:Bar Anderson Twins Jazz Gallery Handicap Access information for 59E59 Theaters

Box Office Manager

59E59 Theaters is seeking a full-time, experienced Box Office Manager to oversee day-to-day ticketing operations and provide leadership for a small, busy, and good-natured part-time ticket sales staff. Duties include, but are not limited to: ticket sales; communication and enforcement of ticketing policies; daily analysis of ticket sales and trends; communication with third-party sales agents, hiring and training part-time employees; opening and closing the box office, and reconciling box office receipts and cash bank.

Previous Box Office experience of a leadership role in a performing arts environment is required, ideally in the New York area. The preferred applicant is scrupulously punctual, rigorously attentive to detail, devoted to outstanding customer service, adept at creative problem-solving, a quick and accurate learner, professional in appearance and clear in both spoken and written communication. Comfort with computers and office technology – including minor troubleshooting – is essential. Familiarity with web-based ticketing systems is preferred; knowledge of AudienceView is a plus.

This position requires commitment to a full-time, Tuesday through Saturday schedule which will include day, weekend and evening hours. Annual salary is commensurate with experience, and includes sick leave and vacation benefits with the opportunity to participate in the company’s medical and dental benefits plan.

Qualified candidates should email a cover letter (in body of email) and resume (as Word or PDF attachment) to jobs@59e59.org, with your full name and the job title in the subject line. Only those considered to be good candidates for the position will be contacted. No phone calls please.

Full-time position, evenings and weekends, salary and benefits


Box Office Associate

59E59 Theaters seeks part-time Box Office Associates for in-person and telephone ticket sales, distributing tickets at will call, and providing exceptional customer service to theater Members, single ticket buyers and visiting theater companies. With great shows, a friendly staff, and a varied and loyal clientele, this is the ideal work environment for the theater enthusiast.

Two positions are available. One requires a commitment to a fixed schedule of weekday afternoons, Monday through Friday, 21 hours per week, with the addition of occasional evening or weekend shifts as needed. These added shifts are negotiable. The second position is a flexible schedule with an emphasis on evenings and weekends.

Previous cash handling and customer service experience is required. Performing-arts box office experience is preferred, particularly with computerized ticketing systems. The ideal candidate will be detail-oriented, meticulous, aggressively punctual, even-tempered, good-humored, comfortable with technology, professional in appearance and clear in both spoken and written communication.

Qualified candidates should email a brief cover letter (in body of email) and resume (as a Word or PDF attachment) to jobs@59e59.org, with your full name and 'Box Office Associate' in the subject line. Only those considered to be good candidates for the position will be contacted. No phone calls please.

Training to begin in March/April 2015

Starting wage: $12.50/hour


 

Job Title: House Manager

59E59 Theaters is seeking a new House Manager for its three theaters in East Midtown. Through its high level of customer service for more than a decade, 59E59 has created a cordial and relaxing atmosphere for its Members and Patrons alike.

Through warm hospitality, clear and friendly communication and an assured manner, the House Manager will host both theatergoers and performing artists in a professional and welcoming environment.

Duties include:

  • Manage Front of House operations for 3 theater spaces Hire, schedule and supervise all FOH staff and Ushers Train usher staff in implementation and documentation of all customer service procedures, evacuation, medical & life safety issues as they relate to patrons.
  • Coordinate with production companies to maintain daily show operations (i.e. to ensure that all three spaces open on time, the performance begins on time, late seating is on schedule and intermissions stay within the requested time frame).
  • Prepare nightly house reports as well as maintain fire log and incident reports.
  • Plan and coordinate special events for visiting companies or 59E59 departments.
  • Assist the E:Bar Manager in managing some administrative duties regarding the E:Bar.
  • Assist the Box Office in troubleshooting all ticket problems and costumer complaints.
  • Communicate daily house repairs, safety concerns, and facility issues to technical & facility staff.
  • Will be required to obtain FDNY Certificates of Fitness for Fire Drill Coordinator and Fire Guard, as well as Health Department Certification to assist at the E:Bar.

Full-time position, evenings and weekends, salary and benefits.

Please email cover letter, resume, salary expectation and references to Brian Beirne, Managing Director, jobs@59e59.org.

59E59 Theaters is an Equal Opportunity Employer. For more information about 59E59 Theaters, please visit our website at www.59e59.org.